Schuldenknooppunt

National debt litigation acceleration

A digital infrastructure that makes debt relief more efficient,
safer and more accessible

Settling the debt(s) can be significantly shortened.

Creditors, debt counselors, and individuals facing financial problems all want one thing: a prompt resolution to their debts. However, it often takes longer than three months for creditors and debt counselors to reach an agreement. This process can and should be expedited!

To this end, we are working with the Debt Junction to create a central digital facility for standardized messaging between debt relief providers and creditors. When all creditors and debt relief providers connect to this hub, debt settlement is possible within three weeks. In this way, more people with financial problems can be helped. They are also helped a lot faster now.

And together, we reduce the societal costs of debts. These costs are much larger than just the outstanding debt of all claims. Fewer manual processes are required. This makes debt settlement faster and more efficient, with less room for errors. The system is secure, and GDPR compliance is ensured.

50%

Faster file processing times

3 weeks

Instead of 3 months lead time

80%

Fewer administrative errors

Project details

Client
National Schuldenknooppunt
Expertise
Digital transformation - Integrations - Service portals
Industry
Social domain

Why the schuldenknooppunt?

Without Schuldenknooppunt, there is no central point where all debts come together. Thanks to the node, communication takes place in a uniform manner through a single channel. This channel is completely secure. With various security measures in place, there is a guaranteed secure connection that is also GDPR-compliant. This allows us to exchange reliable information digitally.

Thanks to the Debt Hub, huge gains are being made in terms of speed and effectiveness.
Debt settlements are being agreed more quickly thanks to quick responses to balance requests and proposals. This allows clients to request a debt rest more quickly. When debts come temporarily "on hold" and clients have a breather, escalations of money problems can be prevented.

And not only does it offer many benefits to customers. There is also a huge cost savings for creditors through more efficient communication.

When there is clarity, there is also peace of mind for citizens

Time & cost savings

Working with the Schuldenknooppunt saves a lot of (walk-through) time for all parties who use it. The Debtors Department of Creditors can focus on other responsibilities while Debt Counselors can spend more time counseling their clients.

Due to faster and more efficient communication, this saves a tremendous amount of time per case. Additionally, there is no need to develop a new integration for each initiative, resulting in significant cost savings.

Data reliability and secure and transparent data exchange.

Whether there is a system link or logging into the web portal, communication through the Debt Exchange is always secure. Messages are not stored and are encrypted. The AVG is secured. The Schuldenknooppunt provides periodic privacy and security checks on data exchange.

The standardized digital exchange of messages increases the reliability of the data. This is also beneficial for the customer, who knows that their data is handled with care.

"Effective approach
to reduce the duration
of debt relief processes."

Would you like to know more about this case?

Contact Marcel