Working together to
a financially
healthy future

Fincent gives you all the tools you need to work with the resident seeking financial help to build a financially healthy future.

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With Fincent you simplify the administrative process when mapping out the financial situation and you also gain insight into the status and effect of the counseling and thus the welfare of the person seeking help. All financial information, such as a bank statement, budget plan and the status of the debt settlement is displayed from the back office systems in Fincent in a comprehensible and accessible way. This information is also fully comprehensible for the person seeking help, so that with the help of Fincent and under your guidance he/she is in control of his/her financial situation as much as possible.

Financial assistance
with a
personal touch

Fincent is the portal through which the aid applicant, financial aid provider and partners involved have insight into the agreements made, lead times, important notes and objectives. In Fincent, all stakeholders work together towards a sustainable financially healthy future of the aid applicant.

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Expediting enrollment and intake

After the request for help has been registered in Fincent, it is possible to immediately issue the corresponding decision 'allocation debt assistance', including an action plan. In this way the financial assistance can be started quickly.

Fincent allows you to start an application and intake for financial aid in an accelerated manner

Standard inventory list

Together with the applicant for help, the standard checklist specially developed for Fincent is completed. This inventory list is clearly divided into topics, such as income, home and car and can be completed step by step for each topic. Depending on the answers, it immediately indicates which documents need to be entered for the subject in question.

As a social worker, you can add this document, but you can also directly turn on an action for the social worker, so that he/she receives a notification in the Fincent app and can also directly supply the relevant document via this communication tool. For each item it is automatically tracked whether the file is complete and if and where items are still missing. Once the inventory list is complete, the inventory is complete and in the clear dashboard you can immediately see what help is needed and can draw up a targeted plan of action based on this.

In Fincent you have a standard inventory list, this makes financial assistance easier

Financially sound scan

Diagnostic tools can be implemented in Fincent, such as the financially healthy scan used in the Bossche approach. The scan can be completed periodically by the person seeking help, the care worker and/or other people involved.

Based on the results of this scan, a joint assessment is made of what needs to be worked on. Specific actions can be linked to each component so that progress can be made together with the person requesting help in an orderly manner. The learning goals and the progress made are also visible to the person requiring help and all other parties involved.

In Fincent, you have more time for counseling the aid applicant through the financially sound scan

Quick and easy contact

The built-in communication tool with chat capabilities provides quick and easy contact between the caregiver, care recipient and all other parties involved. Necessary actions, such as saving documents in Fincent, can be initiated via the communication tool.

Instead of using different communication channels, such as mail, whatsapp and SMS, all communication goes through one channel and is saved directly in the personal file. Thus, all communication can always be found in one place. In case of a specific question to an external party (e.g. administrator or budget coach), it is also possible to add those involved (temporarily) to the group.

In Fincent, you can easily communicate with the person seeking help, caregiver and counselor through the chat tool

The benefits of Fincent

Auxiliary

Quick insight thanks to clear inventory list
More time and opportunities for personalization
More and better cooperation with the aid applicant
Easy-to-use chat feature for quick interaction
Better able to create a person-centered plan of action

Auxiliary

Personal financial assistance
Instant access to personal data, information and progress on both mobile and laptop
Simple and effective communication capabilities
Insight and control of ongoing actions
Working together for a financially healthy future

Municipality

Faster and more accessible help for residents with financial problems
Quicker understanding of aid applicants' financial situation
Quick processing from notification to intake
Be able to issue decision immediately after notification
(Inter)municipal cooperation possible
Direct interfacing with other systems

Optimization
guidance program

Financial assistance currently faces a major challenge: the number of people in debt assistance must be halved by 2030 and debt repayment must be done in half the time: in 18 months instead of 36 months. This means that optimization of the administrative process is necessary, but also better, faster and, above all, low-threshold communication between aid provider and aid applicant. Sustainable financial help in these changing times, requires not only temporary budget monitoring, but above all sustainable budget counseling, so that the aid applicant is debt-free after 18 months and repetition is prevented.

Registration and application

Through an application form, the request for help is automatically registered in Fincent, including the immediate issuance of the corresponding decision.

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Intake and inventory

To quickly get a complete and clear picture of the financial situation for yourself and for the person seeking help, you jointly complete the standard digital inventory list.

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Understanding financial health

To better understand current and desired financial health, the Financially Healthy Scan has been added.

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Drafting plan of action

Based on the financial data, the completed inventory list and the financially healthy scan, you will prepare a comprehensive plan of action.

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Monitoring follow-up process via linking back office applications

The information from the follow-up process is automatically displayed in Fincent so that it can be used to set appropriate goals.

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Continuous development and optimization

Fincent was developed in cooperation with market parties, including Stadsbank Oost Nederland and the municipalities of 's-Hertogenbosch and Rotterdam.

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Some of the clients we work for.

We are experienced and go for safety

ISO27001 certified

Innovadis works according to best practices in accordance with ISO 27001 and 27002 to ensure information security. ISO 27001 is a globally recognized standard in the field of information security. With this certification, we can demonstrate that Innovadis meets all requirements around information security. Not only important for us, but certainly also for our clients.

ICT security assessment

Innovadis places importance on information security to ensure the continuity, integrity, and reliability of the information provision. Innovadis continuously focuses on information security to ensure a secure and reliable information security. Our systems comply with the established security standards and undergo annual testing through the mandatory ICT security assessment.

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