Fincent gives you all the tools you need to work with the resident seeking financial help to build a financially healthy future.
With Fincent you simplify the administrative process when mapping out the financial situation and you also gain insight into the status and effect of the counseling and thus the welfare of the person seeking help. All financial information, such as a bank statement, budget plan and the status of the debt settlement is displayed from the back office systems in Fincent in a comprehensible and accessible way. This information is also fully comprehensible for the person seeking help, so that with the help of Fincent and under your guidance he/she is in control of his/her financial situation as much as possible.
Fincent is the portal through which the aid applicant, financial aid provider and partners involved have insight into the agreements made, lead times, important notes and objectives. In Fincent, all stakeholders work together towards a sustainable financially healthy future of the aid applicant.
After the request for help has been registered in Fincent, it is possible to immediately issue the corresponding decision 'allocation debt assistance', including an action plan. In this way the financial assistance can be started quickly.
Together with the applicant for help, the standard checklist specially developed for Fincent is completed. This inventory list is clearly divided into topics, such as income, home and car and can be completed step by step for each topic. Depending on the answers, it immediately indicates which documents need to be entered for the subject in question.
As a social worker, you can add this document, but you can also directly turn on an action for the social worker, so that he/she receives a notification in the Fincent app and can also directly supply the relevant document via this communication tool. For each item it is automatically tracked whether the file is complete and if and where items are still missing. Once the inventory list is complete, the inventory is complete and in the clear dashboard you can immediately see what help is needed and can draw up a targeted plan of action based on this.
Diagnostic tools can be implemented in Fincent, such as the financially healthy scan used in the Bossche approach. The scan can be completed periodically by the person seeking help, the care worker and/or other people involved.
Based on the results of this scan, a joint assessment is made of what needs to be worked on. Specific actions can be linked to each component so that progress can be made together with the person requesting help in an orderly manner. The learning goals and the progress made are also visible to the person requiring help and all other parties involved.
The built-in communication tool with chat capabilities provides quick and easy contact between the caregiver, care recipient and all other parties involved. Necessary actions, such as saving documents in Fincent, can be initiated via the communication tool.
Instead of using different communication channels, such as mail, whatsapp and SMS, all communication goes through one channel and is saved directly in the personal file. Thus, all communication can always be found in one place. In case of a specific question to an external party (e.g. administrator or budget coach), it is also possible to add those involved (temporarily) to the group.
Financial assistance currently faces a major challenge: the number of people in debt assistance must be halved by 2030 and debt repayment must be done in half the time: in 18 months instead of 36 months. This means that optimization of the administrative process is necessary, but also better, faster and, above all, low-threshold communication between aid provider and aid applicant. Sustainable financial help in these changing times, requires not only temporary budget monitoring, but above all sustainable budget counseling, so that the aid applicant is debt-free after 18 months and repetition is prevented.
Through an application form, the request for help is automatically registered in Fincent, including the immediate issuance of the corresponding decision.
To quickly get a complete and clear picture of the financial situation for yourself and for the person seeking help, you jointly complete the standard digital inventory list.
To better understand current and desired financial health, the Financially Healthy Scan has been added.
Based on the financial data, the completed inventory list and the financially healthy scan, you will prepare a comprehensive plan of action.
The information from the follow-up process is automatically displayed in Fincent so that it can be used to set appropriate goals.
Fincent was developed in cooperation with market parties, including Stadsbank Oost Nederland and the municipalities of 's-Hertogenbosch and Rotterdam.
Innovadis works according to best practices in accordance with ISO 27001 and 27002 to ensure information security. ISO 27001 is a globally recognized standard in the field of information security. With this certification, we can demonstrate that Innovadis meets all requirements around information security. Not only important for us, but certainly also for our clients.
Innovadis places importance on information security to ensure the continuity, integrity, and reliability of the information provision. Innovadis continuously focuses on information security to ensure a secure and reliable information security. Our systems comply with the established security standards and undergo annual testing through the mandatory ICT security assessment.