Fincent is the complete application for debt counseling
Supports the journey from early detection to debt free
Have all stakeholders collaborate in one secure file
Offers flexibility: choose individual modules or the total package
Based on the elements of the Basic Services.
SaaS: accessible and always up-to-date
Scroll down for positive impact
These municipalities are already using Fincent
Reduced administrative burden.
More time for residents.
The goal is a financially healthy future for your residents. Fincent makes this simpler and more efficient. Our customers experience this every day.
Overview in one system: all information is in one place and is always up to date.
Customize by target group: ask residents only relevant questions.
24/7 insight for residents: they follow their records online and experience more direction.
One communication channel: secure communication through the portal.
Build your ideal application:
module by module
Fincent is a modular SaaS solution that moves with you. Each part of the process can be purchased separately. Whether you choose 1 module or the total package, all parties involved work together in one digital environment. Fincent interfaces with virtually all systems you need and interfaces with VISH and the Debt Junction are included as standard. Also integrations with case systems,BRP and other systems are possible.
Put together your ideal application.
Module by module
Fincent offers a basic environment for both professionals and residents. You can expand this with separate modules that you purchase as needed. This way Fincent always fits the way your organization works. Whether you choose one module or the total package: everyone works together in one digital environment. Because Fincent becomes part of your application landscape, we link with virtually all current systems. Think of the BRP, case systems, VISH, the Debt Exchange and other back-office applications.
All modules from Fincent
Early warning
Short-term advice
Application to stabilization
Debt Settlement
Guidance
Resident Portal
Early warning
Recognize early signals of financial problems and act faster. Fincent automates the processing of early signals and ensures objective handling according to your early warning policy. Set risk categories and determine the most appropriate action: call, mail or a home visit. This way, you carry out early warning consistently, act more efficiently and reach more residents.
Features and capabilities
Processing early signals from housing associations, energy suppliers, water suppliers and health insurers
Objective handling of these signals
Integrated route planner
Automatic linkage to the appropriate caregiver
Smooth flow to debt assistance intake
Short-term advice
Effective assistance starts with early identification of requests for help. For example, when a resident reports to the money desk or social counselors with a question about finances, divorce or help with debt forgiveness. Often one-time advice or a quick referral is enough to answer the request for help.
Features and capabilities
Register from the district
Provides residents with immediate appropriate assistance
Also during debt relief process
Refer to appropriate agency or support
Smooth flow to debt relief: client data and request for help are already known
Application to stabilization
Fincent streamlines notification, intake and inventory in a continuous process. Even in a crisis situation. You adjust the process to your own way of working and you make the support of the residents target group specific. This allows you to request only the information and documents that are applicable in that situation. This increases involvement and speeds up the inventory.
Features and capabilities
Tailored inventory process by target group
Issue a decision when you want it: after registration or with a comprehensive plan of action
Collaborating through the resident portal: residents perform their actions there
Document validity is automatically monitored
Debt Settlement
From inventory to agreement, Fincent supports the entire amicable process within one clear environment. Build the debt list, prepare and send proposals, negotiate with creditors and communicate with residents. Everything is efficiently organized in one application. Links such as those with the Debt Exchange are a standard part of this module.
Features and capabilities
Clear file per capita
Debt statements and balances viewed by resident
Filling the VTLB calculation automatically
Preparing and sending proposals
Communicating with creditors and aid applicants in one place
Guidance
Conduct more effective counseling interviews by using a measurement tool such as the "Financially Healthy Scan. This scan measures a resident's self-sufficiency. The professional and resident both complete the scan, visually showing the differences between the two perspectives. You can also additionally do the living area scan. Both results form the starting point for a conversation and an appropriate guidance plan with realistic learning goals.
Features and capabilities
Measure a resident's self-sufficiency with the 'Financially Healthy Scan'
By default, the scan follows the Bossche approach; any other methodology can also be used
Do the scan periodically and track development
Also conduct a habitat scan for additional insight
Align financial guidance, learning goals and tasks with outcomes
Automated notifications and tasks for the professional
Resident Portal
Residents can view their file online through the web app that is user-friendly for smartphones (WCAG-proof). As a result, they experience more control over their financial situation. They also no longer have to call with questions about free reservations, for example. They simply check it online.
Features and capabilities
Safe login with DigiD
Viewing the financial situation in understandable language and with infographics
Viewing of debt settlement application status, outstanding debts, credit history, current additions and cancellations, reservations, current payment arrangements and budget plan, among other things
Actively participate in budget management and debt settlement application
Secure document sharing
"With Fincent, residents really become part of their own trajectory."
What are the benefits of working in Fincent
For the professional
Entire chain in one application
Less (duplicate) administration
Communication in one place
Adaptable to own process
More time for personal guidance
More involvement aid applicant
For the resident
24/7 insight into financial situation
Understanding goals and progress
More direction and ownership
Contact with their caregiver
More personalized assistance
For the municipality
Flexibly adjustable to fit your policies
100% SaaS
Based on the elements of the Basic Services.
Faster from notification to help
Efficiency and shorter pathways
Links to existing systems
Complies with WCAG guidelines
Innovation partners
Built for practice with practice
Fincent brings innovation that works on a daily basis. The software was developed together with municipalities and credit banks of various sizes that work with it on a daily basis. The result is software that can be set up flexibly and thus fits seamlessly into your work process.
100% SaaS, secure and compliant
In debt counseling, you work with confidential data. Residents must have confidence that their information is secure. Fincent meets all relevant standards.
ISO 27001 certified
We meet the globally recognized standard for information security. This certificate proves that our processes and systems are continuously tested for the highest level of security.
Annual ICT security assessment
Our systems undergo a mandatory and independent security review annually, including for the DigiD connection.
AVG and EEA compliant
We comply with all AVG requirements for privacy and data protection. All data is stored and processed in secure data centers and within the European Economic Area (EEA).
In accordance with WCAG guidelines
Fincent was developed according to WCAG 2.1 guidelines (level AA), making the system accessible to people with visual impairments and low literacy.
Do you want software that works for you?
Find out how Fincent is helping municipalities and credit unions have more time for personal counseling.
Frequently Asked Questions
Do you have a question not listed here? Feel free to ask it to our specialists.
Let's create positive
impact together!
Our information
Brouwerijstraat 1-A1
7523 XC Enschede
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