Project Manager (Social Sector)
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The job
You’ll be the linchpin connecting municipalities that provide debt counseling services and the teams building Fincent. You’ll have full responsibility for implementation projects—from scope and planning to coordination with consultants and the technical delivery lead. At the same time, you’ll be the face of the company to the client: someone who understands how a debt counselor works, manages expectations, and builds trust with municipalities and nonprofit organizations.
We are Innovadis
Innovadis is an Enschede-based IT agency with a clear mission: to make a positive impact through innovative digital solutions. Since 1994, we have been working with our clients to build web shops, portals, custom applications, and smart industry solutions—with a focus on sustainability and long-term relationships. Our team consists of passionate consultants, developers, and designers who not only deliver what is requested but also contribute ideas on what truly adds value.
Our culture? Honest, passionate, and people-oriented. We believe in freedom with responsibility, and in teams that make a difference together.
This will be your role
This isn't a role for someone who sits back and waits. We're looking for someone to whom we can confidently entrust an implementation project for a new client—knowing that it will turn out well.
What you will do
- You will manage the entire project scope of Fincent implementations: from kick-off to go-live and post-implementation support, including scope monitoring and risk management
- You will create schedules and monitor progress in close collaboration with internal consultants and the technical delivery lead
- You are the primary point of contact for our clients—from new clients to strategic long-term clients
- You translate the social worker's practical experience into specific requirements for the team and explain technical decisions in the client's language
- You ensure that internal and external expectations are always aligned
- You identify opportunities with existing customers—an additional module, a new integration—and contribute ideas for account growth
- You feed back feedback from the field into the product roadmap
- You provide clear reports on status, risks, and results
This we offer
- An independent, responsible role with a real social impact
- Flexible working hours and hybrid work (Enschede + remote work)
- A dedicated team of professionals with a strong culture
- Opportunities for personal and professional growth
- Long-term customer relationships where you can really make a difference
- Working on a single, recognizable product instead of constantly changing assignments
- An organization committed to sustainability, integrity, and innovation
- A casual work environment with great coworkers and fun activities
This is you
- 2–3 years of experience in or with the social sector—at an implementing organization, a credit bank or city bank, a municipality, or a supplier that works with them. You understand how organizations in this sector make decisions, procure services, and implement change
- Proven experience in customer relationship management — you have managed clients independently and know how to build trust
- A strong sense of planning, scope, and expectation management
- Experience coordinating multidisciplinary teams (consultants, developers, designers)
- A proactive and solution-oriented approach — you don’t wait around; you take action
- Excellent communication skills in both Dutch and English
- Experience with SaaS implementations, integrations, and privacy issues (GDPR) is a plus
- Knowledge of debt counseling.
Ample opportunities to attend events
Enjoy paddling with colleagues, corporate fitness or running together
Enjoying lunch together with the team
Monthly recharge sessions & get-togethers
Daily games of table tennis or table soccer
The coolest roof terrace in Enschede
Working with the latest techniques
Apply without applying
Interested? Great! We would love to get to know you better and believe in the power of people. That's why we don't follow a standard application procedure with motivation letters, but prefer to give you the opportunity to present yourself directly in a personal conversation. However, if you prefer to work in the standard way, that's absolutely not a problem.
1.
Your personal data
We will ask for personal information and a few questions that will help us understand who you are and what drives you.
We prefer to get to know you in person to determine if there is a connection, which is why we don't rely on motivation letters.
2.
A call to Innovadis
Shortly after leaving your information we will contact you by phone to schedule an appointment to get to know each other better. In this conversation we take the opportunity to go over practical info to avoid skewed expectations.
3.
Do your values match ours
Informal conversation with one of the team leaders where we get to know each other better and assess if your values align with ours. We are interested in your past work experiences and your career path for the future. This is also the perfect opportunity to ask any questions you have about us.
4.
In-depth introduction.
You'll interact with several people from your new team at Innovadis. You'll learn more about your new colleagues and we can test your knowledge & skills.
5.
The offer
Put on your reading glasses and when we're done, get out the pen and sign!
Or more likely; get out your trackpad and click 'sign'!
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Brouwerijstraat 1-A1
7523 XC Enschede
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