It is a modular platform that supports waste processors and municipalities in optimizing waste collection. The goal of ICBIS is to increase efficiency, save costs and contribute to a more sustainable environment.
With smart waste containers that monitor real-time fill rates and with automated route planning, ICBIS improves efficiency and sustainability. The Customer Contact Center provides direct interaction with residents, ensuring effective communication.
History:ICBIS was started years ago as an assignment for DBI. In 2024, ownership went back to Innovadis and ICBIS became the starting point for a revolutionary new collection system for the waste collection industry.
Underground waste containers are equipped with an access control system (controller). Thanks to this controller, a huge amount of data is available. This data is also transmitted automatically within the ICBIS platform. In this way, smart use can be made of all data.
Both underground and aboveground containers are fully mapped. Chip numbers are linked, actions to be taken/undertaken are visible, locations are fully visible and everything is linkable. In addition, usage is transparent; number of empties, linked cards, transactions, etc.
Thanks to all the data, containers can be automatically assigned to routes. These routes are planned, managed and plotted. In addition, only containers that actually need to be emptied are added to the route. If the container is not yet full (enough), it does not need to be added to the route. A complete overview of the routes is available in the portal. The routes can be exported and optimized. In this way, we help waste processors optimize the route even further.
In addition to emptying, service rounds also take place. The portal provides a detailed overview of all service rounds. Within the portal, these can be edited and actions can be linked to the service rounds. The KCC (Customer Contact Center) allows municipalities to communicate directly with residents. For example, they can indicate when their request, complaint or repair will be handled. In addition, field workers can be assigned, statuses can be changed and work orders can be managed.
A portal has been developed specifically for the citizen, or user, so that they themselves can gain insight into their waste use. The portal is set up per municipality, so the design can also take logos, images and colors into account. This gives the user a familiar feeling of their own municipality. The portal provides an overview of the containers, transactions, active passes, dumping locations, collection calendar, etc. Citizens can digitally view and manage everything concerning their waste.