My Money Matters
Schuldhulpverlening portal
My Money is a portal for debt assistance. It helps debt relief recipients gain insight into their pots and expenses. This gives them more self-direction.
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One portal for the person seeking help
The Schuldhulpverlening portal offers the opportunity to assist citizens with financial difficulties and provide them with efficient insight into their financial situation. Additionally, they can communicate with their counselor through the portal. With the portal and mobile app, municipalities and public banks make their services (early warning, budget management, debt assistance, and provided loans) fully transparent. The portal also provides various options, alongside digital communication with the citizen, to support them in their path to self-sufficiency.
Citizens themselves have direct insight into their finances and no longer have to call or email the social worker to ask if, for example, the living allowance has arrived yet. This feature alone saves municipalities and city banks a lot of phone calls.
With this platform, we relieve consultants of burdensome tasks and empower them to support citizens in realizing their full potential.
All our solutions
The debt problem
Debt issues are a societal problem within the Dutch society. Each year, the number of people facing financial difficulties increases, and it is expected to rise significantly in the coming years. An important emerging trend is the increase in cases from the middle segment. Additionally, we are also witnessing the conclusion of support measures that have helped sustain a significant portion of SMEs and self-employed individuals. Innovadis has been collaborating with municipal banks, local authorities, and stakeholders for years to digitize and optimize the debt assistance process. Our goal is to minimize the administrative burden on consultants/guides, allowing them more time to support individuals in vulnerable positions.
This is where our focus lies
1.
Relieving counselors of their burdens
Assisting counselors through automated integrations with data sources to create time for personal interaction.
2.
Self-reliant & engaged
Empower and involve the citizen in the progress of mediation.
3.
Safe & user-friendly
No concessions are made to privacy and security. Yet users experience it as a pleasantly workable application.
This is why
we do what we do.
We believe we should make a positive impact and improve our world with innovative solutions that matter. Always.
We do this every
day.
By taking the lead on knowledge, working in enthusiastic teams and building lasting relationships.
Here's what to expect from us
.
We deliver magnificent strategic process consulting
and digital solutions that exceed your organization's expectations. Want some too?
Some of the clients we work for.
The portal
complies with WCAG guidelines
In addition, it is modular, allowing us to match it with the services. We support the following services as standard.
1.
Linkage to early warning
2.
Budget management and administration
3.
Debt relief
4.
Credit
The information available from the back office application is displayed to the person requesting help. Decide what and how everything is displayed. For example, all labels can be translated into understandable texts for the target group. We also offer the possibility for the aid applicant to communicate digitally. For example, requests for recording reservations and submitting (payment) orders can be done digitally. These requests are then automatically processed in the back office application. In addition to the portal, we also offer this information in an App (iOS/Android). This makes access even more accessible for the aid applicant.
Assistance applicants can submit a request digitally in a low-threshold manner.
The modules of My Money Matters
The portal is a modular solution that is set up according to the wishes of the municipality or city bank. Below are the main modules of the schuldhulpverlening portal.
Partners & integrations
We see that there are many good initiatives in the market for supporting municipal processes.
By setting up collaborations with other vendors, we can achieve nice accelerations within the social domain. We believe in best-of-breed solutions through collaboration and open standards.
Safety
Innovadis continuously works to ensure and improve our security standards. We are ISO 27001 certified and undergo an annual ICT security assessment to be able to work with DigiD.
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7523 XC Enschede
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